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Our Quality Policy

360 Degree Quality

Hedef Grup, drawing strength and experience from its deep-rooted past; its innovative, contemporary, and success-oriented work approach progresses towards excellence with a single slogan: 360 Degree Quality!

The concept of quality is applied not only in specific areas but as a part of our responsibility to contribute to corporate, sectoral, and national development at every stage of our activities and every step we take; “360 Degrees.”

Our company, which considers quality as a way of life, tracks and analyzes all its functions through process management; adopts the philosophy of “Continuous Improvement” and aims for maximum “customer satisfaction.”

Aiming to create value for all our stakeholders with minimum errors and maximum efficiency, we crown our system with the certificates we obtain on our path of Total Quality Management, striving to always be the “best” with the steps we take towards the EFQM excellence model.

  • 360° QUALITY POLICY

    RISK-BASED APPROACH

  • 360° QUALITY POLICY

    HIGH AWARENESS

  • By using a risk-based approach, we identify the factors that may cause deviations from the planned results of our activities and management system, implementing preventive controls to minimize adverse effects and maximizing benefits from opportunities as they arise.

  • Creating full participation and high awareness of information security across the company in its processes.

OUR INTEGRATED Management System
Policy

As Hedef Grup, to maintain our position as a leading and pioneering company in the fast-moving consumer goods sector, to ensure the continuity of our strength, and to achieve our goals,

  • To continuously improve all activities in line with our determined strategies, goals, and applied standards; to maintain competitive strength and work with qualified business partners,
  • To apply preventive controls that minimize adverse effects by identifying the factors that may cause deviations from the planned results of our activities and management system using a risk-based approach, and to maximize benefits from opportunities as they arise,
  • To provide services in all areas of business in compliance with relevant standards, legal, and other requirements,
  • To ensure the confidentiality, integrity, and availability of information assets,
  • To maintain the reliability of the organization and the brand image,
  • To consider the information security performance of suppliers and subcontractors in the supplier selection process,
  • To implement necessary sanctions in the event of information security breaches, and to ensure the establishment of necessary organizational structures, resources, and infrastructure for reporting breaches and taking prompt actions,
  • To create full participation across the company regarding information security and to raise high awareness of information security in its processes,
  • To maintain the highest level of security for goods and products throughout all stages from storage operations in hygienic conditions to reaching the consumer,
  • To organize training and development activities to increase awareness of Management Systems, to reach our established goals, to inform our employees about their responsibilities related to the systems, and to enhance their competencies,
  • To obtain suitable infrastructure and resources to support process operations by following technological developments,
  • To act with social responsibility awareness and set an example for society through company activities,
  • To identify and control significant environmental aspects through a life cycle approach; to prevent pollution and ensure environmental protection by promoting sustainable resource use,
  • To ensure secure access to information assets for ourselves and our stakeholders,
  • To identify hazards and risks related to occupational health and safety, eliminate hazards, reduce risks, consult employees and their representatives, ensure their participation, and create healthy and safe working conditions,
  • To manage risk and maintain the security of our company’s and stakeholders’ information by minimizing risks and breach incidents, ensuring business continuity at the highest possible level,
  • We are committed.

Always at the Top ourgoal