Our Quality Policy
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360 Degree Quality
Hedef Grup, with the strength and experience from its deep-rooted past, is advancing its innovative, modern and success-oriented work philosophy on the path to excellence with a single slogan: 360 Degree Quality!
The concept of quality is not only in certain departments; "360 Degree", at every stage of our activities, in every step we take; it is applied as part of our responsibility to contribute to corporate, sectoral and national development.
Our company, which adopts quality as a way of life, monitors and analyzes all its functions with process management; embraces the "Continuous improvement" philosophy and aims for maximum "customer satisfaction".
360° Quality Policy
Our Core Principles
Risk-Based Approach
With a risk-based approach, we commit to identifying factors that cause deviation from planned results in our activities and management system, implementing preventive controls to minimize negative effects, and maximizing opportunities as they arise.
High Awareness
We aim to create full participation across the company and high awareness in information security processes, and to create a safe working environment together with all our stakeholders.
Integrated Management System Policy
As Hedef Grup, to continue being a leader and pioneer company as a provider of storage, logistics, sales and marketing services in the fast-moving consumer goods industry, to ensure the continuity of our strength, and to achieve our goals:
- To carry out all our activities and management systems by continuously improving them in line with our determined strategies, goals and standards; to maintain competitiveness and work with qualified business partners
- To implement preventive controls that will minimize negative effects by determining the factors that cause deviation from planned results of our activities and management system with a risk-based approach
- To provide services in compliance with relevant standards, legal and other requirements in all areas of operation
- To provide secure access to its own and stakeholders' information assets
- To ensure the confidentiality, integrity, and availability of information assets
- To protect the credibility and brand image of the institution
- To consider the information security performance of suppliers and subcontractors in supplier selection
- To apply necessary sanctions in case of information security violation
- To ensure full participation across the company in the information security concept in its processes and to create high awareness in information security
- To maintain the security of goods and products at the highest level in service delivery at all stages from STORAGE activities to reaching the consumer in hygienic environments and conditions
- To organize training and development activities to increase awareness of Management Systems, reach our determined goals, and inform our employees about their responsibilities regarding the systems
- To set an example for society with company activities by acting with social responsibility awareness
- To identify and control significant environmental aspects with a life cycle approach; to ensure environmental protection by preventing pollution and ensuring sustainable resource use
- To calculate our carbon footprint, monitor our greenhouse gas emissions and carry out studies to reduce them in order to contribute to the fight against climate change
- To create healthy and safe working conditions by identifying hazards and risks related to occupational health and safety
- To prevent occupational accidents, injuries and health deterioration by taking all necessary measures related to occupational health and safety
